How to Fix PS5 Error NP-104602-3

how to fix PS5 Error NP-104602-3

PS5 gives an Error Code NP-104602-3 which is a network error.

The PlayStation 5 (PS5) is a home video game console developed by Sony Interactive Entertainment.

This happens when you want to connect to the internet. But you see the Error Code NP-104602-3.


In this article, I will guide you on how to fix PS5 Error WS-113926-9:

  1. Change Wi-Fi Frequency Bands
  2. Make changes in the DNS of the Network

Solution 1: Change Wi-Fi Frequency Bands


1: Go to Settings.

2: Open Network and in there click on Settings.

3: Click on Set Up Internet Connection.

4: Right-click on the network that you are using and select Wi-Fi Frequency Bands.

PS5 error NP-104802-3

5: There you will see 2 options other than Automatic. Select 5GHz and 2.4GHz one by one and your problem will be solved.

If the problem persists then check out Solution 2.

Solution 2: Make Changes in the DNS of the Network

1: Open Advanced Settings of Network from where you selected Frequency bands previously.

2: Scroll down and change DNS Settings to Manual from Automatic.

PS5 Network Error

3: Set Primary DNS to and Secondary DNS to (You can also try Primary DNS as and Secondary DNS as

4: Click on Ok and restart your console.

You can also test your internet connection so that you get an idea that everything is working fine.


PS5 Error NP-104602-3 can be fixed by Solution 1 and/or Solution 2 provided in the article.

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